Privacy Policy
Artasiam Privacy Policy
Last update : April 29, 2021
This policy describes how the operator of the Artasiam Platform, Plateforme Artasiam Inc. ("we") collects, processes, uses and shares personal information and personal data about user of the Artasiam website (the "Website") and users of the Artasiam transactional platform available on the Website (the "Platform"). The use of the second person ("you", "your", "yours") refers to a visitor to the Website, a user of the Platform, depending on the context.
In this policy, the term personal data refers to information about an identifiable individual.
The contact details of the person responsible for the processing of personal data under this policy are as follows :
Privacy Officer
Plateforme Artasiam Inc.
1. Summary
- We need to process personal data in order to be able to provide you with services, fulfill your orders, receive payments and generally fulfill our obligations to you or to your counterparts in transactions processed through the Platform.
- When you purchase artwork on the Platform, the artist who created the artwork will have access to your personal contact information in order to organize the shipment of the artwork.
- We process personal data in order to improve the quality of the Website and the Platform, to learn about the browsing patterns of our visitors and users, to organize advertising campaigns targeted based on Website traffic.
For more details, refer to the full text of the policy. The links below allow you to access the information that you are concerned with right away.
2. Quick Links
- Summary
- Quick Links
- What type of data do we collect through the Platform?
- What type of data do we collect through its Website?
- How do we use your data?
- How do we store your data?
- How is your data protected?
- Who has access to your data?
- What are your rights regarding your personal data?
- Modifications
- Additional Information
3. What type of data do we collect through the Platform?
3.1. Customer Information
We collect the following data about customers using the Platform to purchase artwork.
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Data category |
Purpose of use |
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Account Information : · Name; · Email address · Preferences |
User identification and authentication. Personalized Services |
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Transactional Information : § Physical address § Phone number § Payment Information |
Coordination of shipping and delivery with Artists (Artists will have access to your name, address and phone number for shipping purposes) Invoicing Payment processing (Artists do not have access to your payment information) |
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The content of communications transmitted by users |
Respond to your requests.
|
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Analytics data which may include : § The operating system of your device; § The language of your device; § The IP address from which your device accesses the Platform; § Browsing and clickthrough data such as the number of connections to the Platform, the duration of a session, the date of connections to the Platform, the functions used; § Web page from which you accessed the Platform; |
Analytics data is collected through the Google Analytics service for the purpose of improving the Platform. |
3.2. Artist Information
We collect the following data about artist selling artwork through the Platform.
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Data category |
Purpose of use |
|
Account Information · Name · Email Address · Physical Address · Phone Number |
Contacting Artists about their use of the Platform and their transactions Invoicing |
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Location information about Works |
Coordination of shipping and delivery
|
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The content of communications transmitted by users |
Respond to your requests.
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Payment and transactional information · Account number · Tax registration information Social Insurance Number (SIN) or Business Number (BN) |
Processing payments Accounting Invoicing |
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Analytics data which may include : § The operating system of your device; § The language of your device; § The IP address from which your device accesses the Platform; § Browsing and clicktrough data such as the number of connections to the Platform, the duration of a session, the date of connections to the Platform, the functions used; § Web page from which you accessed the Platform; |
Analytics data is collected through the Google Analytics service for the purpose of improving the Platform. |
4. What type of data do we collect through its Website?
4.1. Information collected from you
We collect the information that you communicate to us (for example, by filling out a form) through the Website interface or otherwise. This information may include the data described below:
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Data category |
Purpose of use |
|
Name Email Address Phone Number
|
Respond to your requests and for promotional purposes (only as permitted by law) Creating targeted advertisement audiences |
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The content of the communications you send to us; |
Respond to your requests;
|
4.2. Data Collected Automatically through the Website
We collect information automatically during your use of the Website. This information is recorded each time you interact with the Website. Data collected includes certain information specific to your device and data about your interaction with the Website, including the data described below:
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Data category |
Purpose of use |
|
Analytics data which may include : § The operating system and language of a device; § The IP address from which a device accesses the Website; § The country, state, city and postal code where the device is located; § Navigation data, such as pages viewed, number of connections to the Website, duration of a session, date of connections to the Website, products viewed, page from which access to the Website is obtained; |
Personalization of the Website; Detection of misuse; Creating targeted advertisement audiences |
4.3. Data from analysis tools
When you access the Website, we collect data from analytics tools such as Google Analytics. This data may include, for example, gender, age, interests. This data is not associated with you personally and is transmitted to us in aggregate form. You can deactivate Google Analytics on your browser through an add-on available at this address: https://tools.google.com/dlpage/gaoptout.
4.4. Data from social networks
We collect information from social networking sites or applications (Facebook, LinkedIn, Twitter, YouTube, Instagram, Pinterest, etc.) when you interact with profiles that we operate on these social networking sites or applications. These sites or applications are also governed by their own policies relating to your personal data, which may differ from ours and may be applicable.
4.5. Tracking technologies
We use browser cookies and other tracking technologies to improve the performance of the Website and the Platform, to personalize your experience on the Website, and to deliver advertisements to targeted audiences. Cookies are small files stored on your storage space by the server on which the Website is hosted or by third party servers that enable the Website to recognize your device when you visit the Website and to personalize the content of the Website. Some cookies are automatically deleted when you close your browser, while others are stored indefinitely. You can control the storage of browser cookies from your browser. Some browser cookies are provided by our suppliers, and our suppliers may be able to combine some of the data collected through cookies with other data they hold about you.
5. How do we use your data?
We use the personal data collected through the Website and the Platform for the purposes described below.
5.1. Communication with you
We use the personal data you provide to us (such as your name and email address) to communicate with you about your use of the Platform and to send you communications about our company, products and promotions, but only if you agree to receive marketing communications from us. We comply with all applicable regulations regarding unsolicited emails. If you no longer wish to receive electronic communications from us, you may notify us at any time by writing to us at privacy@artasiam.com.
5.2. Processing of transaction on the Platform
We use the personal data collected through the Platform to process transactions made on the Platform and ensure that our customer receive their orders and artists receive their payments.
5.3. Personalization of our services and Website
We use the data collected during your connection to the Website to offer you content that corresponds to your situation or interests. For example, the home page of the Website may be displayed according to your language preferences and the products and services displayed may be different depending on your geographic location.
5.4. Maintenance and Security
We use the data collected through the Website and the Platform and data from analytics tools to monitor users' use of the Website and the Platform generally, to prevent misuse of the Website or the Platform, to identify problems or bugs with the Website or the Platform, and to determine what features need to be improved. We may use certain data collected automatically to ensure the security of the Website, the Platform and our computer systems, for example to prevent misuse or to prevent or deter fraud.
5.5. Personalized marketing and retargeting
We use the data collected through the Website to customize our advertising campaigns based on certain data collected, such as your subscription to our newsletter, your interest in our products and services, and navigational data, such as the pages you visited or the products you searched for or viewed on the Website. This data allows us to target audiences to partners offering advertising services.
6. How do we store your data?
We retain collected personal data until you request that we destroy it, or until our business no longer requires us to retain it. We do not, however, make a commitment to keep personal data for a specific period of time.
Personal data is stored electronically by our service providers on servers located in the province of Quebec, Canada.
Some data is processed by our service providers through facilities that may be located in jurisdictions other than Canada.
Data generated from Google Analytics is stored on servers controlled by Google.
7. How is your data protected?
Your personal data is hosted on servers operated by our service providers and is protected by security measures proportionate with the sensitivity of the data against unauthorized access. Your financial data is subject to security measures that comply with the standards established by payment card networks.
Our employees and suppliers are informed of the confidential nature of personal data collected through the Website and the Platform and are made aware of the appropriate security measures to prevent unauthorized access to personal data.
8. Who has access to your data?
We only share your personal data in the manner described in this policy and when we have obtained your consent. Your personal data may be disclosed to the categories of persons described below for the following purposes.
8.1. Employees
Personal data is accessible to our officers and employees who must have access to it in order to use the same as set forth in this policy.
8.2. Artists
Artists have access to data about customers who purchase their artwork in order to ensure the delivery of the artwork. Artists agree in writing to keep such data confidential and not to use it for any other purpose than to ship your orders.
8.3. Service Providers
We share personal data with service providers that allow us to provide our services more efficiently. We obtain confidentiality undertakings from these service providers with respect to the personal data provided to them. Our suppliers include the businesses listed below:
|
Supplier |
Details |
Useful links |
|
Google, LLC |
We use the services of Google Analytics on the Website and on the Platform. We use Google's services in order to analyze usage of the Platform and the Website and to personalize our advertising campaigns according to Website traffic.
Google Analytics obtains information about the behavior of visitors to the Website and users of the Platform, including through "cookies" which allow Google to collect information about certain events such as the pages you visit, the length of a session or the products you view.
The data processed by Google Analytics through the Website allows us to personalize advertising campaigns on the Google advertising network according to these behaviors.
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Google Privacy Policy : https://policies.google.com/privacy?hl=fr
Google's use of data from third-party sites : www.google.com/policies/privacy/partners/
Deactivation tool: https://tools.google.com/dlpage/gaoptout |
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Shopify |
We use the services of Shopify to operate the Platform.
Shopify has access to all data hosted on the Platform but only use this information to provide us with services.
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Shopify Privacy Policy https://www.shopify.com/legal/privacy/customers
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8.4. Legal obligations
We may also disclose personal data to third parties if expressly permitted or required to do so by law, or if we are compelled to do so by a competent authority. We may disclose personal data in connection with legal proceedings if necessary to protect our rights or those of our users.
8.5. Transfer of business
In the event that the sale or restructuring of all or part of our business is contemplated, we may disclose personal data to the persons or organizations involved before and after the transaction, whether or not the transaction actually takes place. In such a case, these persons or organizations commit to us to maintain the confidentiality of personal data so disclosed and to use the same exclusively for the purpose of evaluating the feasibility of the transaction and in accordance with this policy.
9. What are your rights regarding your personal data?
9.1. Access your data
You can modify your account data through the Platform. If you would like to access personal data we hold about you or have inaccurate personal data modified in our files, you may make a written request at privacy@artasiam.com.
We will respond to your request promptly (within 30 days of receipt).
9.2. Withdrawal of Consent
Your browser allows you to withdraw your consent to certain processing of your personal data, in particular by preventing the recording of browser cookies.
If you wish to withdraw your consent to the processing of your personal data beyond what is permitted by the Website or your browser, please notify us by writing to us at privacy@artasiam.com. Using the Website or the Platform entails some processing of your personal data. The only way to stop all processing of your personal data is to stop using the Website and the Platform.
9.3. Deletion
You may in certain circumstances request the deletion of personal data that we hold about you when its collection was not authorized. To make such a request, please write to us at privacy@artasiam.com. We will respond to your request as soon as possible (no later than 30 days after receipt).
If you continue to use the Website or the Platform, we will again collect certain personal data about you.
9.4. Complaint
Our business is governed by the laws and regulations applicable in Quebec and Canada and is subject to the jurisdiction of privacy protection authorities in Quebec and Canada. Any complaint or claim based on this policy or on our processing of your personal data should be addressed to the authorities in the province of Quebec or in Canada.
9.5. Identity validation
We may verify the identity of individuals asking to exercise their rights with respect to their personal data. Any information collected to perform this verification will not be used for any other purpose.
10. Modifications
We may modify this Policy from time to time to reflect changes in our personal data processing practices. If a modification is made, the new policy will be available through the Platform and on the Website at the following address [https://artasiam.com/pages/privacy-policy].
If we have collected your contact information, we will notify you of any material changes to our privacy policy by email before the new policy takes effect.
11. Additional Information
For any additional information with respect to our processing of personal data, you may contact us at the address indicated at the beginning of this policy.